Website Privacy Policy

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who are we?

We are Boost Engagement. Boost Engagement operates websites on behalf of client companies as the authorized merchant of branded promotional merchandise. Our address is 811 E. Fourth St., Dayton OH 45402 USA. You can contact us by mail at the above address, by email at or by telephone at 800-324-9806 Monday-Friday 8:00 a.m. to 5:00 p.m. ET (USA), excluding holidays. We are not required to have a data protection officer, so any inquiries about our use of your personal data should be addressed to the contact details above.

How we use your information

When you use our website

When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors, and to better your user experience. For more information about our use of cookies, please contact us by using the contact info in the Who are we section above. We automatically collect certain information, which may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site, operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

When you request marketing info via our website

We collect email address and name. We will use this information to send newsletters and special product offers. We will retain your information until you opt out of the communications.

When you submit an inquiry

When you submit an inquiry via our website or contact us via our chat service, we ask for your name, contact telephone number and email address. We use this information to respond to your question, including providing you with any requested information about our products and services. We may also email you after your inquiry in order to follow up on your request and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information and superior customer service. Your inquiry is stored and processed by our employees, who are based in the USA. We do not use the information provided to make any automated decisions that might affect you. We retain inquiry and chat details for two years.

Customer Surveys

We provide the opportunity to participate in surveys via an email. If you participate, we will request certain personal information from you. Participation in these surveys is completely voluntary and you have a choice of whether or not to disclose this information. The requested information may include contact information (such as email address or phone number), and demographic information (such as zip code). We use this information to contact you if you indicate that you were not satisfied with a product or service you received from us, and to evaluate the overall user satisfaction of our programs.

When you purchase a product on our website

When you purchase products from us online, we ask for your name, address, contact telephone number, email address, credit card, and other payment information. We will use your information to verify your credit card details for your purchase, process your order and to deliver your products. We will also send you an order acknowledgment and shipping confirmation via email, and we may use your telephone number or email address to contact you regarding your purchase. We require this information to process and fulfill your order, to provide customer service, and to provide reports to the clients on whose behalf we operate the website. Your information is stored on our website server and on our ERP server, both are based within the USA. Your credit card details are passed to a third-party payment processor based in the USA and the processor is Payment Card Industry (PCI)-certified. We do not store or retain your credit card information. We do not use the information you provide to make any automated decisions that might affect you. We retain your order information for 7 years to comply with government regulations.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy. Boost Engagement does not share personally identifiable information we gather from this site with any other entity, public or private, for any reason, except in the investigation of fraudulent activity working with financial institutions and law enforcement. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources. We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or processing your payment. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If Boost Engagement is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.


The security of your personal information is important to us. Boost Engagement is Level 1 PCI-Certified by a Qualified Security Assessor company. When you enter sensitive information (such as a credit card number) on our website, we encrypt the transmission of that information using Transport Layer Security (TLS). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Links to Third Party Sites

Our website may include links to other websites whose privacy practices may differ from those of Boost Engagement. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.


If you choose to use our referral service to tell a friend about our site, or to recommend a product, we will ask you for your friend’s name and email address. We will automatically send your friend an email inviting him to visit our website for more information.

Social Media Widgets

Our website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Your rights as a data subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw your consent at any time. If we are processing your personal data for reasons of consent, you can request that your data be erased. You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully. To submit a request regarding your personal data by email, mail or telephone, please use the contact information provided above in the Who are we section of this policy.

Your right to complain

If you have a complaint about our use of your information, please contact us directly so we can address your complaint. Please use the contact information provided above in the Who are we section of this policy.

Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.- -We will update the version number and date of this document each time it is changed.

Version: 1.2 Last Updated: May 24, 2023